Success Stories

Credit Card Company Increases Application Intent by 7x the Benchmark

Jun 30, 2021
  • 12pts

    increase in brand favorability (industry benchmark +1.8pts)

  • 10 pts

    increase in application intent (industry benchmark +1.4pts)

Comprehensive targeting strategy eliminates ad waste and catapults consumer intent

The Challenge

With a wealth of CRM data, it can be difficult to know how to best utilize it to get the most out of your marketing strategy. Aiming to launch a campaign around card perks and travel rewards benefits, a credit card company was looking to educate potential applicants and inspire them to sign up for a card.

The Solution

  • Cross-channel Product Mix: utilize mobile audio, video plus, sponsored listening, and display products

  • CRM Data Onboarding: anti-target existing card members and target prospective card intenders

  • Custom Audiences: reach first-party card members, third-party prospective card intenders in market for rewards and competitive conquesting

The Results

In partnership with the brand, we developed a multi-faceted targeting strategy that combined layering our first-party data with third-party data to hone in on prospective card buyers. And, we took it one step further by onboarding their CRM to anti-target existing card holders (who already knew about the perks) to eliminate ad waste and ensure that every impression was an impactful one. The results were cha-ching, exceeding every industry benchmark by at least 5 points:

  • 8 points increase in online ad awareness (vs benchmark of 3.7 pts)

  • 12.7 points increase in brand favorability (vs benchmark of 1.8 pts)

  • 10.3 points increase in application intent (vs benchmark of 1.4 pts)

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