PTM Lightning Round: Alycia Mason, VP Digital Customer Experience and Media, McDonalds

For our latest Pass the Mic lightning round interview, we’re joined by Alycia Mason, McDonalds VP of Digital Customer Experience and Media. Alycia operates under two fundamental principles: “We’re all adults” and “bring your whole self to work,” as she leads the development and commercialization of strategies that are transforming McDonald’s customer experiences—across 14,000 restaurants.

Tune in for more on how Alycia leads DEI strategy, and her hidden talent that helped her create the last three jobs she’s had (which didn’t exist before she was in them).